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Can Kazakhstan business remain calm in the setting of the COVID-19 pandemic?

20.03.2020 2 Min Read
Can Kazakhstan business remain calm in the setting of the COVID-19 pandemic?

The COVID-19 epidemic starting late in 2019 has already had a significant impact on both the daily lives of each of us and the business environment. ACT is an integral part of the business environment of the countries where the company operates. The ACT Kazakhstan team decided to assess the current impact the coronavirus pandemic is having on business, to find out which decisions the leaders of Kazakhstani companies make to prevent the virus spread, what is the effect of current instability on the companies’ financial activities, as well as to check the general mood in the companies. 

On 16-17 March 2020, we made a telephone survey involving 100 representatives of the TOP-management of Kazakhstani companies. Kazakhstani companies rated the overall level of internal unrest/fear in companies due to the spread of coronavirus in the world at 4.03 points on a 10-point scale (“0” – “No disturbance,” “10” – “Very high level of unrest/fear”). Only 4% of Kazakhstani companies assessed the level of unrest/fear in the company as “very high.”


According to the survey, 84% of organizations have taken some measures to prevent the virus spread. Such measures included the propaganda of wearing medical masks, their centralized procurement and distribution among the employees (74%), purchasing disinfectants for hand washing (60%) and disinfection (63%), as well as strengthening the office and workplace disinfection (59%). It is worth noting that 55% of companies actively discuss and disseminate information about preventive personal hygiene measures during the pandemic. 58% of companies noted significant (25%) or partial (33%) changes in daily work processes due to the coronavirus situation in the country.


A complete list of changes in the processes that Kazakhstani enterprises have already encountered is as follows:


In addition to changes in work processes, 59% of company representatives noted that the coronavirus situation in the country has started influencing the corporate finances (the financial situation has slightly worsened in 30% of cases and significantly worsened in 29% of cases). SMEs were mostly affected financially. 35% of organizations maintain a stable financial standing.46% of the companies noted they are revising the expenditure side of the budget due to the current situation.


The survey was conducted on 16-17 March 2020 among small, medium, and large businesses of the Republic of Kazakhstan. Sample size: 100 companies. Methodology: a telephone survey. The use of survey materials is permitted with the obligatory mention of the survey’s author.


Featured Insights
18.09.2019

Vitamins (lat. Vita – life) are low-molecular organic compounds that make an active part of many enzymes or are starting substances for the synthesis of hormones. What is behind the complex definition of vitamins? The importance of certain types of food for preventing certain diseases has been known since antiquity. The first works that studied the role of nutrition in maintaining health appeared back in the XIV century. Vitamins were discovered by scientists in the early XX century. At different times, different amounts of substances were considered vitamins; as of mid-2018, there are 13 known vitamins.

The XX century was not only the century of the discovery of vitamins, but also the time of research, experiments, and arguments for and against taking vitamins. By now, the researchers and doctors have reached an agreement while the public still shares many myths about vitamins. ACT Kazakhstan has questioned the Almaty residents about some popular myths about vitamin and the habits of vitamin consumption. We are publishing the results of our survey during the period of spring vitamin deficiency. 

17% of the respondents have never taken vitamins. All other respondents have taken vitamins in the periods of immunity weakening – during viral diseases, after illnesses, at signs of vitamin deficiency. 30% of the respondents take vitamins only by medical prescription. About a third of the respondents (28%) buy and take vitamins both by medical prescription and by their own decision. At that, 40% of Almaty residents make their own decisions about taking vitamins.
The next question on the way the decision to choose/buy vitamins and vitamin complexes is made revealed that about 45% of Almaty residents buy the vitamins and vitamin complexes prescribed by a doctor. Apart from that, when choosing vitamins, Almaty residents rely on the information available on the Internet (42%), listen to the recommendations of their familiarity (25%), or consult pharmacists in a drug store (18%).

Our survey returned the following answers to the statements provided below:

  • One can take vitamin complexes at any time of the year – 81%
  • All vitamins are available from a balanced diet – 76%
  • You can accumulate vitamins if you eat a lot of berries, fruits, and vegetables in the summer – 49%
  • All vitamin complexes sold in pharmacies pass serious efficacy tests – 44%
  • Only sick people need vitamins; a healthy person does not need them – 13%

The survey was conducted in September 2019 among the population of the Almaty on a sample representing the city population. The age- and gender-related quotas corresponded to the data of the Statistical Committee MNE RK. The survey was conducted by phone interviews. The sample included 415 respondents. The sampling error does not exceed 4.8%, CI = 95%. The use of the materials is permitted with the obligatory mention of the author of the survey.


16.07.2019

The world community is more and more concerned about environmental issues. They gather conferences, sign international agreements. Even schoolchildren do not stay away from this worldwide problem: they boycott classes, calling for attention to what is happening around. But to everyone’s regret, detailed information and data on the real scale of what is happening are limited. This information deprivation is characteristic of our country as well. In July 2019, ACT Kazakhstan conducted an environment survey among Almaty residents. The survey studied the involvement of residents in the problems and solutions to the environmental situation in the city.

42.3% of the respondents considered the environmental situation in Almaty as unfavorable. The others assessed it as follows:

  • Very bad – 28.4%
  • Favorable - 28.1%
  • Don’t know – 1.2%

According to the survey, the responding Almaty residents treat air pollution from automobile exhaust (79.4%) as the most pressing environmental problem.

According to the city residents surveyed, TOP5 environmental problems include:

  • Air pollution from automobile exhaust – 79.4%
  • Household waste – 36.8%
  • Air pollution from industrial exhaust – 28.9%
  • Deforestation – 25.6%
  • Water pollution with processed products of industrial enterprises – 14.2%

It is worth noting a difference in male and female views on the problem. Both men and women consider air pollution from automobile exhaust to be the main problem. However, men put in second place the air pollution from industrial exhaust (16.1%) while women mentioned the household waste (19.1%). Being asked about the activities they take part in to protect the environment, 24% of the respondents said they were taking no action. Most of the respondents (55.5%) said they always scrape together the litter left after having a picnic. TOP2 answer was, “I take no action since I don’t know what to do” (18.3%).

TOP5 activities in which Almaty residents take part in to protect the environment:

  • I scrape together the litter left after having a picnic – 55.5%
  • I sort the garbage – 17.3%
  • I use public transport – 15%
  • I try to avoid using plastic bags – 12.7%
  • I try to buy as fewer plastic items as possible – 12.5%

The survey showed that women were more conscious about sorting and disposing of garbage. 7.5% of women in Almaty try to buy as fewer plastic items as possible vs. 5.7% of men; 4.3% of women by eco-products vs. 2.5% of men. However, men were more active in planting trees – 6.8% vs. 4.5% of women. During the survey, we asked the Almaty residents about their attitude to the use by some companies of recycled paper/cardboard for packaging.

In particular, we studied the attitude of the target audience to the statements:

  1. “The use of recycled raw materials for packaging is not acceptable for me as a consumer.”
  • 53.7% of the respondents consider it acceptable
  • 40.8% consider it unacceptable to use products packed in recycled materials
  1. “I respect the activities of the company that uses packaging from recycled materials.”
  • 74.6% of the respondents agreed with this statement
  • 17.7% of the respondents disagreed with this statement
  1. I would rather buy the products of the company that uses recycled materials for packaging
  • 72.9% agreed with this statement
  • 19.4% disagreed with this statement

The survey was conducted in July 2019 among the population of the city of Almaty on a sample representing the city population. The age and gender quotas corresponded to the data of the Statistical Committee MNE RK. The survey was conducted by the method of phone interviews. The sample included 402 respondents. The sampling error does not exceed 4.9%, CI = 95%. The use of survey materials is permitted with the obligatory mention of the author of the survey.


14.10.2018

In this survey, ACT Kazakhstan has identified the perception and attitude towards migrants in Almaty. The survey showed that more than half of the respondents (53%) did not feel the presence of a large number of migrants from other countries. At the same time, every third Almaty resident (36%) said to the contrary. Taking into account the socio-demographic profile, mostly women aged 46 to 57 years felt the presence of a large number of migrants from other countries. According to the survey, the majority of respondents (72%) felt the presence of a large number of newcomers from other regions of Kazakhstan. Such perception was most common among men aged 46 to 57 years old. Regarding oralmans, the opinions divided equally: 41% of the respondents felt the presence of a large number of repatriated ethnic Kazakhs, while 40% did not feel the presence of a large number of newcomers of this category.

During the survey, the locals most often agreed with such positive statements regarding migrants as:

  • The newcomers let the local population receive a range of services (e.g., repair and construction) at a lower price (78%)
  • The migrants occupy those vacancies which the locals are NOT interested in (58%)
  • The migrants are hardworking people willing to work hard (53%)



By gender and age groups, men aged 18 to 27 years mostly shared the positive statements. At the same time, some negative statements towards migrants were registered:

  • The migrants work illegally; therefore, the budget receives less tax income (65%)
  • The migrants agree for low wages, and it restrains the overall wage growth (65%)
  • The economy of Kazakhstan makes no profits from the migrants because they send all the earnings back to their homes (62%)
  • The migrants increase the crime rate in Almaty (50%)
  • It is more profitable for employers to hire migrants than the locals (49%)

By gender and age groups, men prevailed in negative statements as well, but in this case, they were aged 46 to 65 years. Every second respondent believed that the Government should limit the influx of migrants. The survey was conducted in March 2018 among the population of the city of Almaty on a sample representing the city population. The survey was conducted in the form of a personal interview. The sample size was 404 respondents. The sampling error does not exceed 4.9%, CI = 95%. The use of survey materials is permitted with the obligatory mention of the author of the survey.