ACT presented the results of UNDP commissioned study in Tbilisi Marryot hotel today. The study aimed at identifying level of population’s satisfaction with various public services. The study of 2017 is the third round of the same research while first and second rounds were conducted in 2013 and 2015.

The study discusses accessibility of various utility and infrastructural services as well as satisfaction with these services, satisfaction of citizens with local self-governments, citizens’ participation in self-government activities and issues of civil engagement. Apart from the results of 2017, the study report also presents comparative analysis of the results of all three rounds.

Full report of the study is available on the following link: