In today’s dynamic business environment, a company's effectiveness is not solely determined by the strength of its core operations. Experience shows that delivering customer satisfaction and high-quality products requires more than just optimizing the processes directly involved in product creation.

For instance, if financial resources are miscalculated, costs are poorly managed, or budgeting is overlooked, the quality of the final product will inevitably suffer. Similarly, ineffective HR processes can significantly impact both product quality and customer satisfaction. Issues such as unclear responsibilities, inefficient work distribution, a lack of structured onboarding for new employees, or an inadequate system for promotions and incentives can lead to employee demotivation and decreased productivity, which in turn negatively affects overall company performance.

Support functions—such as finance, marketing, HR, and administration—are essential components of a well-functioning operational system. Their efficiency and seamless integration play a crucial role in ensuring the organization’s overall success.

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