In today’s rapidly evolving business landscape, 70% of companies fail to achieve a successful digital transformation. So what are the key reasons behind such a high rate of failure?

Digital transformation is a complex process that requires organizational, technological, and cultural shifts. Our experience shows us that the primary reason for failure here is inadequate digital readiness, often caused by:

• lack of a clear digital strategy;

• misalignment of business and digital strategies;

• outdated systems and infrastructure;

• insufficient digital literacy and skills;

• limited data-driven decision making (DDDM); and

• resistance to change at all levels of the organization.

Embarking on a digital transformation journey without a solid understanding of your organization’s digital readiness can lead to unforeseen obstacles, wasted resources, and financial setbacks. Moreover, attempting to formulate a digital maturity model without data-driven insights makes it difficult to pinpoint critical areas that require transformation.

The Digital Wheel: A Roadmap for Digital Readiness

 

ACT’s Digital Wheel is a unique digital readiness assessment methodology designed to help organizations to evaluate and strengthen their digital capabilities. The model provides a structured approach to:

• analyze the current state of digital readiness;

• identify areas needing improvement; and

• support strategic decision making in support of sustainable digital transformation.

Key Dimensions of the Digital Wheel

The Digital Wheel assesses a company's digital maturity across the following seven key dimensions:

1. Digital Strategy

2. Digital Leadership and Mindset

3. Digital Literacy

4. Data Management

5. IT/IS Infrastructure

6. Operations and Processes

7. Customer Engagement

What Companies Gain from the Digital Wheel Assessment

• Digital Readiness Index: A comprehensive evaluation of the organization's preparedness for digital transformation, based on the seven key dimensions.
• Identified Strengths and Areas Needing Improvement: A clear assessment of the organization's digital capabilities and gaps.
• Stakeholder Engagement: A structured discussion with top management and key stakeholders on the assessment’s findings and defining the next steps.
• Strategic Recommendations and Roadmap: Actionable insights and a clear roadmap to guide digital transformation efforts.

All in all, the Digital Wheel equips organizations with the insights and tools needed to navigate their digital transformation effectively, ensuring a structured and data-driven approach to deliver long-term success.

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