Project: Evaluation of the Effect of Agro Loan Mobile App on Organization’s Performance
Client: Vision Fund International
Start: May 2018
End: June 2018
Country: Tanzania (Africa)
With an estimated population of 45 million, Tanzania is one of the most-populated countries in Africa. However, it also one of the poorest with around 33% of its population living below the poverty line. The Tanzanian economy depends heavily on agriculture, which accounts for almost half of its GDP and provides 65% of its exports.
In 2015, Vision Fund Tanzania, the fourth-largest growing microfinance institution in Tanzania, which supports low-income families and communities by providing agro loans and other financial services, introduced a mobile IT platform to make the internal processes of agro loans and savings account applications paperless. The system biometrically tagged and GPS-marked all clients and internal transactions to reduce opportunities for fraud. In 2017, this app was amended to include an MLC Agro Lending Application, aimed at increasing the efficiency of information collection and processing.
To assess the efficiency of the app and to measure its impact on targeted communities, as well as to identify gaps for improvement, the VFT commissioned a study in 2018, which was carried out by ACT.
The goal of this project was to evaluate the effect of the agro loan app on the performance of the organization and to provide recommendations for improvement.
The research covered two main target groups: the staff of the Vision Fund Tanzania (business center/branch managers, credit officers, IT department staff, and change managers) and farmers who had used the VFT’s agricultural loans. This was a qualitative research, entailing in-depth interviews and group interviews.
The study identified:
Based on our recommendations, VFI improved the management of the agro loan disbursement process and provided local farmers with a more user-friendly app. The recommendations covered four different areas of improvement: development, functionality, process, and support.
Client: ECORYS
Funded by: The European Union
Start: January 2016
End: September 2020
Countries: Georgia, Azerbaijan, Armenia, Ukraine, Belarus, Moldova
The ‘EU NEIGHBOURS east’ project aims to increase the understanding within Eastern Partnership (EaP) countries about EU support, through improved communication. The overall objective of the project is to improve public perceptions of the EU, as well as to ensure a better comprehension of European policies and their impacts, particularly with respect to the regional and bilateral EU support and cooperation programs in the EaP countries.
The ACT team assists the ‘EU NEIGHBOURS east’ project by gathering opinions and gauging the level of information that citizens of EaP countries have obtained about the EU in general and about EU-funded cooperation and development programs/projects specifically. Since 2016, we have been working in the six EaP countries to trace program intervention outcomes in each country year-on-year.
The project has developed information and communication materials, has entailed the carrying out awareness-raising and information campaigns, and has assessed the perceptions of the EU and the support it provides through opinion polling and media monitoring.
Client: MCA-Georgia
Funded by: MCA-Georgia
Start: December 2017
End: November 2018
Country: Georgia
On 26 July 2013, the Government of Georgia (GOG) and the United States of America, acting through the Millennium Challenge Corporation (MCC), signed a Compact Agreement for a US$140 million grant to alleviate poverty and boost economic growth, employing the MCC’s assistance to strengthen good governance, economic freedom, and investments in Georgia. The five-year Compact entered into force on 1 July 2014. The objective of the Georgia II Compact is to support strategic investments in the Program, which consists of three Projects: (1) Improving General Education Quality (IGEQ); (2) Industry-led Skills and Workforce Development (ISWD); and (3) Science, Technology, Engineering and Mathematics (STEM). These projects respond to constraints affecting economic growth and aim to improve the poor quality of human capital in Georgia.
The Monitoring and Evaluation Unit (M&E Unit), established within the MCA-Georgia, is implementing a Monitoring and Evaluation Plan (M&E Plan) developed by the MCA-Georgia in collaboration with the MCC to conduct program performance monitoring and evaluations. Accordingly, the MCA-Georgia regularly updates the M&E Plan in which data quality reviews represent a critical component.
The ACT team verified the consistency and quality of data among the Program’s implementing agencies and other reporting institutions. The data reviewed included administrative data collected and reported by government entities and consulting firms contracted by the MCA-Georgia.
ACT conducted a quality review of the data generated by the MCA-Georgia, the GoG, and the MCA-Georgia’s consultants against data quality standards and criteria set out in the M&E Plan. The review covered two main aspects: indicators and baseline data used to develop program logic which are included in the MCA-Georgia’s indicator-tracking tables (monitoring indicators only); and verification of the data on school conditions and cost assessment.
Client: The United Nations Development Program (UNDP)
Funded by: European Neighborhood Program for Agriculture and Rural Development (ENPARD)
Start: November 2016
End: October 2018
Country: Georgia
As part of its Rural Community Capacity Building Program, the UNDP supports rural citizens, and particularly AMAGs, to diversify their activities and switch from engaging in purely agriculture-focused activities to embrace some other activities that boost the rural economy in general.
The overall objective of the Project was to build community capacity and to enable individuals, groups and community activists in rural areas of Adjara to develop the confidence, understanding, and skills required to influence rural policy dialogue, and decision-making through established AMAGs. This was to include: enabling communities to provide and manage local actions to meet rural needs; and enabling communities to have a real influence in the planning, delivery, and quality of mainstream municipal services related to rural development, as well as specific initiatives such as those aimed at achieving six priority goals for the integrated rural development of Adjara.
The ACT team elaborated and delivered an interactive training program for members of AMAGs across Adjara, and, based on an open competition, then developed business plans regarding the initiation of local economic activities.
189 representatives of AMAGs were trained in:
The ACT team comprising business developers assisted individuals or groups of individuals representing AMAGs to devise business plans. Some of the initiatives were funded by the UNDP, and the AMAGs are still being supported in an effort to ensure sustainable rural development.